Fun at work

At the community college where I teach there is an internal email system. Apparently they purge some student email addresses between semesters. I'm not sure why. Enrolled students have to reestablish there email when the new semester starts. Now and then they also delete faculty email also. At the beginning of this last semester (fall) they deleted our department chair's email. They have now deleted mine. This happened last year at this time also. Computer service really prefers that you email them with any problems. Problem is, my email IS the problem. I tried calling but it is very rare for anyone at computer services to answer the phone. So, I left a message. Their phone message said to leave a message and they would call me back. Even if they try they won't get me because my phone doesn't work (see previous post). I guess this sort of craziness should be funny. Somehow it's not.

Phone Company

I have Frontier Communications as my local phone company. There are occasional phone problems, but they usually resolve themselves in a day or two. 5 days ago I called to report a problem that has gone on for over 2 weeks. Currently on incoming calls the phone does not ring at all or there is a half ring. Even with the half ring when the phone is picked up most likely there will be a dial tone, not a person.

I called today to check with Frontier on the progress resolving this problem. After a 20 minute wait I finally got someone. They have no record of me calling to report a problem. So, now I can wait a few more days and call again to see if they bothered to work on it. This is the second time I've had this problem with Frontier. It seems that they ignore problems on the first report. Maybe they think it will just go away.